Contact

Send us your question or partnership request

If you want product help, custom workflow discussion, or a faster business response, this is the most direct path.

Direct responses

The more concrete the issue, the faster we can give useful next steps.

Workflow-aware

Support, partnership, and deployment requests are handled differently.

Practical scope

We focus on helping you move the request forward, not sending canned replies.

Send a message

Fill in the essentials and we’ll continue the conversation by email.

Submitting sends your message directly to our support inbox. You can also email support@seedance2pro.pro directly.

How we usually respond

We first classify the request by issue type so we can give a useful next step instead of sending generic replies.

Product and account help

We usually need the page path, account email, screenshot, and time of the issue.

Partnership and deployment

We start with your use case, expected scale, launch timing, and customization scope.

Billing and credits

Order details, account email, and screenshots help us resolve these much faster.

Other contact routes

Support

For product issues, account questions, billing, and bug reports.

support@seedance2pro.pro

Business

For API access, white-label, partnerships, and team purchases.

business@seedance2pro.pro

Helpful context

Page URL, screenshots, browser details, account email, and desired outcome.

More context means faster replies

Before you reach out

Include the page path, time, and screenshot if you’re reporting an issue.
Add your account email for billing or credits-related questions.
For partnership requests, clarify your goal and expected collaboration model.

What happens after you contact us

01
We review the context

We first determine whether this is support, partnership, or deployment-related.

02
We give a concrete next step

Simple questions get a direct answer; deeper issues get a clearer request for missing context.

03
We keep the thread moving

If the request needs a demo, technical follow-up, or business discussion, we continue by email.

How we prefer to work

You do not need a perfect brief, but better context leads to a faster response.
If you only want to know whether the product fits your workflow, say that directly.
For sensitive business details, an overview is enough to start the conversation.

Want to try the product first?

If you are ready to start generating, jump into the product and send us the exact issues or workflow questions afterward.